C1 Cloud Station
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Fix

Got a problem? Try this first

Fix · IT Support
What's the problem?
  1. 1Try it yourselfConnected but it says it can't connectTurn off other VPNs (ExitLag, 1.1.1.1, etc.) → close and reopen the app → try another connection · a failed connection after booking costs no creditTest your internet speed (Opens speedtest.net in a new tab)See the fix in the guide
  2. 2Check PC statusFree now—/ — PCs
    • 3Tell our team

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    1. 1The email or username you log in with
    2. 2The game or app you were using when it happened
    3. 3What you saw, e.g. lag, disconnects, no sound
    4. 4When it happened (approximate date and time)
    5. 5Your device and connection (Windows/macOS, Wi-Fi/LAN)
    6. 6A screenshot or short video (if you have one)

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